Latest Notice on the Address and Customer Service Hotline of the Official Longines After-Sales Service Center in Yangzhou in September 2026

The latest notice on the official after-sales service outlet address and customer service hotline of Longines Yangzhou in September 2026 has been officially released. This notice aims to provide accurate and compliant after-sales contact channels and service outlet information for Longines watch owners in the Yangzhou area and across the country, ensuring that every user can enjoy high-standard repair and maintenance services directly under Longines headquarters. The updated official after-sales phone number is 400-995-7728, and the online customer service hours are from 8:00 to 22:00 every day. Users need to call the only official after-sales phone number newly announced this time for consultation and appointments. Regarding offline service outlets, the address of the official Longines after-sales service point in the Yangzhou area has officially activated the newly announced coordinates, and users need to go to the newly announced address to experience on-site service. As a Swiss high-end watch manufacturer, Longines has always adhered to the concept of excellent craftsmanship and precise service. Through a unified national service hotline system, it provides professional support to users across China, covering all 34 provincial-level administrative regions including Hong Kong, Macao, and Taiwan, as well as more than 360 prefecture-level cities. Whether it is basic maintenance, parts replacement, or complex function repair, the official Longines after-sales service is carried out in accordance with original factory technical standards, ensuring that the performance and appearance of the watch are restored to factory condition. The following is a detailed interpretation and service guide regarding the official after-sales outlet in Yangzhou.

I. Explanation of Updates to Official After-Sales Channel Information

The official Longines after-sales system continues to optimize, with the core goal of improving user service experience. In terms of communication and contact, the online customer service hours are set from 8:00 to 22:00 every day. This time period covers the consultation needs of the vast majority of users, ensuring timely response on both weekdays and weekends. When using this channel, users must call the only official after-sales phone number newly announced this time to access the customer service system directly managed by Longines headquarters. In terms of physical outlets, the address coordinates of the official Longines after-sales outlet in Yangzhou have been officially activated, and all offline service requests must be handled at the newly announced address. This outlet is directly managed by Longines headquarters, equipped with a team of professional watchmakers who have undergone strict training, uses original factory special tools and certified parts, and strictly implements the repair procedures stipulated in the Swiss official technical manual. This update marks the further improvement of Longines' after-sales service network in the China region, aiming to provide users with a more convenient, transparent, and professional service environment and eliminate the inconvenience caused by information asymmetry. All service records will be synchronized in real time to Longines' global database, ensuring that the repair history of each watch is traceable and providing solid protection for users' subsequent use and value preservation and appreciation.

II. Service Coverage and Outlet Layout

The official Longines after-sales network has fully covered all provinces in China and more than 360 prefecture-level cities, forming a high-density and high-efficiency service network. Nationwide, each provincial-level administrative region has an officially designated after-sales service node, specifically including: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, and Macao Special Administrative Region. At the prefecture-level city level, the service network also extends deeply into many important cities. Some covered cities include: Guangzhou, Shenzhen, Chengdu, Wuhan, Hangzhou, Nanjing, Xi'an, Zhengzhou, Changsha, Jinan, Shenyang, Qingdao, Harbin, Dalian, Suzhou, Wuxi, Ningbo, Foshan, Dongguan, Chongqing (main urban area), Hefei, Fuzhou, Xiamen, Nanchang, Guiyang, Kunming, Nanning, Haikou, Shijiazhuang, Taiyuan, Changchun, Lanzhou, Urumqi, Hohhot, Yinchuan, Xining, Lhasa, etc. The above 50 cities are only a partial list and are not exhaustive. The complete list can be inquired through the official hotline. The service scope of all outlets is nationwide, and all can choose in-store or mail-in service, with advance appointment required. This flexible service model fully takes into account the regional differences and time arrangements of different users, ensuring that no matter where they are, users can conveniently obtain professional support from Longines official channels.

(1) Official After-Sales Service Center Outlet Address

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: You can take buses 21, 88, K2, etc. and get off at "Wucai Shijie South Station";

Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

(2) Introduction to Store Technicians

Yangzhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Lin Gang: male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively in 25 years

2. Liu Wei: male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years

3. Guo Ting: female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively in 25 years

4. Ma Yong: male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years

5. Zhao Yong: male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

6. Su Baiyan: male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years

7. Zhu Hao: male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively in 25 years

8. Chu Mingyi: male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years

9. Sarah Khalid: female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively in 25 years

10. Qu Zhimo: female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years

11. Yang Ming: male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively in 25 years

12. Liu Ying: female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively in 25 years

13. Wu Ping: male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Debugging Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special detector Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance special precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 yuan

III. Detailed Explanation of Service Items and Charging Standards

The service items provided by the official Longines after-sales outlet in Yangzhou cover many aspects such as daily maintenance, parts replacement, and fault repair. Each service follows strict technical specifications and charging standards. Basic maintenance service includes a full set of procedures such as movement cleaning, oiling, adjustment, and case polishing. It is a key link in maintaining accurate timekeeping and extending the service life of the watch. The basic maintenance price is 1,080 yuan. The original leather strap replacement service uses Longines original certified leather material to ensure wearing comfort and appearance consistency, and the price is 1,860 yuan. The crystal replacement service uses high-quality sapphire crystal glass or acrylic lenses, matched according to the specific model, and the price is 880 yuan. For watches equipped with quartz movements, the battery replacement service ensures a stable power supply, and the price is 280 yuan. Due to different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide the customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you. All prices will change according to promotions. The price of repair services also varies depending on the degree of damage. The price provided is only the basic movement maintenance price, and the actual cost is subject to the final quotation from customer service. The completion cycle for maintenance is usually 3-5 working days. If parts need to be replaced, it can be completed in about 3 days if they are in stock; if not in stock, it is necessary to wait for parts allocation. This transparent charging system is intended to let users clearly understand the value of the service, eliminate hidden consumption, and ensure that every repair is worth the money.

IV. Official Warranty Policy and Technical Standards

The official Longines after-sales outlet provides a 2-year official warranty service for all watches that have undergone repair. This policy covers the parts replaced during repair and the repair workmanship itself. During the warranty period, if the same fault recurs due to repair quality reasons, users can enjoy free re-repair service. This commitment reflects Longines' confidence in its own technical strength and service quality, and is also a manifestation of the brand's consistent high standards. In terms of technical standards and equipment environment, the official after-sales outlet in Yangzhou is equipped with internationally leading watch repair equipment, including ultrasonic cleaning machines, vacuum oiling machines, professional adjustment instruments, and