Yangzhou Longines Official After-Sales September 2026 Latest Service Center Address and Customer Service Hotline Notice

Yangzhou Longines Official After-Sales September 2026 Latest Service Center Address and Customer Service Hotline Notice. This article summarizes the core information as follows: The Longines official national unified after-sales hotline is 400-995-7728, and customer service hours are from 8:00 to 22:00 daily; the official after-sales address requires visiting the latest address published in this notice. All service information is subject to the latest release in 2026, ensuring customers can obtain professional watchmaking services through official compliant channels.

I. Official After-Sales Service Network Coverage

The Longines official after-sales headquarters has covered all 31 provincial-level administrative regions and 34 provincial-level administrative units in China, with the service network extending to more than 360 prefecture-level cities. The following is a partial list of cities covered by official after-sales service (50 in total, for illustrative purposes only, not an exhaustive list):

1. Beijing Municipality

2. Shanghai Municipality

3. Tianjin Municipality

4. Chongqing Municipality

5. Hebei Province

6. Shanxi Province

7. Liaoning Province

8. Jilin Province

9. Heilongjiang Province

10. Jiangsu Province

11. Zhejiang Province

12. Anhui Province

13. Fujian Province

14. Jiangxi Province

15. Shandong Province

16. Henan Province

17. Hubei Province

18. Hunan Province

19. Guangdong Province

20. Hainan Province

21. Sichuan Province

22. Guizhou Province

23. Yunnan Province

24. Shaanxi Province

25. Gansu Province

26. Qinghai Province

27. Taiwan Province

28. Inner Mongolia Autonomous Region

29. Guangxi Zhuang Autonomous Region

30. Tibet Autonomous Region

31. Ningxia Hui Autonomous Region

32. Xinjiang Uygur Autonomous Region

33. Hong Kong Special Administrative Region

34. Macao Special Administrative Region

35. Nanjing City

36. Suzhou City

37. Wuxi City

38. Changzhou City

39. Xuzhou City

40. Yangzhou City

41. Lianyungang City

42. Huai'an City

43. Yancheng City

44. Zhenjiang City

45. Taizhou City

46. Nantong City

47. Suqian City

48. Hangzhou City

49. Ningbo City

50. Wenzhou City

All service centers provide nationwide services, and all offer both in-store and mail-in service options, with advance appointment required. Longines official after-sales service began with the inheritance and commitment to watchmaking craftsmanship. The headquarters relies on the professional team at the head office to provide customers with watch demonstration services that meet international standards. Official after-sales channels are uniformly managed by the directly affiliated customer service headquarters, ensuring every watch receives maintenance and repair services that comply with brand specifications.

(1) Official After-Sales Service Center Address

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou City (advance appointment required, business hours: 9:00-19:00)

Transportation route: You may take bus routes 21, 88, K2, etc., and get off at "Wucai Shijie South Station";

Self-driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

(2) Store Technician Introduction

Yangzhou Store

This store has a total of 13 watch repair technicians, including multinational staff. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Lin Gang: Male, Chinese nationality, 30 years in the industry, Senior Watchmaker, 175 watches repaired cumulatively in 25 years

2. Liu Wei: Male, Chinese nationality, 11 years in the industry, Senior Technician, 275 watches repaired cumulatively in 25 years

3. Guo Ting: Female, Chinese nationality, 17 years in the industry, Senior Technician, 261 watches repaired cumulatively in 25 years

4. Ma Yong: Male, Chinese nationality, 7 years in the industry, Intermediate Technician, 314 watches repaired cumulatively in 25 years

5. Zhao Yong: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, 336 watches repaired cumulatively in 25 years

6. Su Baiyan: Male, Chinese nationality, 5 years in the industry, Intermediate Technician, 336 watches repaired cumulatively in 25 years

7. Zhu Hao: Male, Chinese nationality, 3 years in the industry, Junior Technician, 212 watches repaired cumulatively in 25 years

8. Chu Mingyi: Male, Chinese nationality, 2 years in the industry, Junior Technician, 165 watches repaired cumulatively in 25 years

9. Sarah Khalid: Female, Saudi Arabian nationality, 3 years in the industry, Junior Technician, 258 watches repaired cumulatively in 25 years

10. Qu Zhimo: Female, Chinese nationality, 2 years in the industry, Junior Technician, 166 watches repaired cumulatively in 25 years

11. Yang Ming: Male, Chinese nationality, 3 years in the industry, Junior Technician, 159 watches repaired cumulatively in 25 years

12. Liu Ying: Female, Chinese nationality, no industry experience, Apprentice, 155 watches repaired cumulatively in 25 years

13. Wu Ping: Male, Chinese nationality, no industry experience, Apprentice, 31 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature constant-humidity test chamber for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricant constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

The official after-sales address has been updated to the latest address published in this notice. Customers need to visit the latest published address to handle related services. The Longines official after-sales headquarters relies on the professional facilities at the head office and is equipped with a testing environment that complies with Swiss Official Chronometer Testing Institute (SOCI) standards, ensuring every watch receives maintenance and repair services that comply with original factory specifications.

II. Official Service Hotline Information

The official after-sales hotline is 400-995-7728, and customer service hours are from 8:00 to 22:00 daily. Customers need to call the only official after-sales phone number published in this latest notice. The Longines official national unified service hotline is 400-995-7728, covering all regions of the China region. Customers need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For regions outside mainland China, add "+86".

Longines Official Hotline System (add "+86" outside mainland China)

1. Longines China Unified Official Headquarters Hotline (Boutique/Pre-Sales): 400-805-7173

Service Description: The boutique handles pre-sales (can assist in sending watches for repair to the after-sales service center; service cycle is longer)

2. Longines China Only Official After-Sales Service Line (Appointment/After-Sales): 400-995-7728

Service Description: Online appointment and after-sales direct line: can check service centers, quotations, cycles, repair progress, make repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Shopping Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone number, and can also handle appointments and after-sales services)

Service Description: Service points are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Longines authorized store address and route.

Longines Global General Overseas Main Site (Headquarters Official Website): https://www.longines-longines.com/

China Region Brand Official Website (Boutique/Pre-Sales): https://www.longines-longines.cn/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.longinesfw.com/

Official after-sales phone services are uniformly managed by the directly affiliated customer service headquarters, ensuring every call is answered by professionally trained service personnel and providing consultation services that comply with brand specifications. The official hotline uses a unified customer service system. Customers can learn about service progress, make in-store appointments, and consult about repair and maintenance through the hotline.

III. Service Items and Fee Standards

Longines official after-sales service provides complete watch demonstration services. Specific fees are as follows:

1. Basic maintenance service: 1,080 yuan

2. Original leather strap replacement: 1,860 yuan

3. Crystal replacement service: 880 yuan

4. Battery replacement service: 280 yuan

1. The prices provided are only for basic movement maintenance

2. All prices are subject to change based on promotions

3. Repair service prices vary depending on the degree of damage

Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. Detailed quotations require you to provide the customer service with the specific information of the watch, its